FAQ


How long does it take for the package to arrive?

We use epacket shipping, it usually takes 7-15 days sometimes longer.

FAQ

1.Q: How do I pay for my purchase?
A: Yallstock accepts the following payment method.Paypal
2.Q: When will the item be shipped out?
A: The item will be shipped within 1 business day once payment completed.
3.Q: Where do you ship from?
A:The item ships from Hong Kong.
4.Q: Can I choose other shipping service?
A: Sure. We also supply shipping service as EMS, DHL and so on. For example , EMS shipping time:
5.Q: How do I return an item?
A: Yallstock accepts returns. Items must be returned within 30days. Refunds will be given as money back. Please contact our customer service before you return an item.
6.Q: How to solve the problem of losing package?
A: We will resend a new item or give a refund to you as compensation once we confirm the problem
7.Q: How to solve the problem of broken package?
A: We will resend a new item or give a refund to you as compensation once we confirm the problem
8.Q: These questions for example: is this original or what is the material and so on ?
A: Please see the description firstly. If not sure, please contact our customer.
9.Q: Where is my tracking number?
A: Please log on your account. Click "my ebay"---"my summary", or open your emailbox and find the shipping notification email.